The Best UCaaS Providers offer many types of VoiP software on the market and often have overlapping services. Here you will understand the main VoiP types and how they can be used in your business.


Types of VoiP

An IP PBX, or Internet Protocol-based private branch exchange, manages communications within a company’s internal network. An IP PBX uses software and hardware to direct calls through an organization’s local area network (LAN). It allows employees to communicate with each other without having to place a call through the public telephone network. An IP PBX provides features such as voicemail, call forwarding, and three-way calling. It also offers advanced features like unified messaging, presence detection, and automatic call distribution (ACD).


SIP trunking is another type of hosted VoIP service that lets you use an existing internet connection instead of installing new hardware at your office location. With SIP trunking, you can use an existing internet connection to make and receive calls without installing any new hardware.


Hosted VoIP is an alternative to in-house or on-premises systems because it eliminates the need for an expensive server room and technical support staff. Hosted VoIP services usually use the same VoIP technology as other types of hosted solutions. Still, they are deployed on managed servers in remote data centers instead of onsite hardware at your business location.


Residential VoIP is the most commonly used form of VoIP and is a good choice for home or small business users. Residential VoIP service uses an IP-based connection to transmit voice data between two devices. This type of connection is typically less expensive than traditional phone lines, which use copper wire.

Residential VoIP service connects your home office or small business to the Internet, allowing you to make and receive calls from anywhere in the world where there is an Internet connection.

DECT is a digital wireless technology that enables high-quality voice communication over short distances with little interference from other devices in the home or office. This makes it ideal for use with cordless phones and headsets in offices and homes.


Enterprise-grade voice-over IP (VoIP) solutions are designed specifically for businesses with dozens or hundreds of employees who need reliable communication tools without sacrificing quality or control over their communications systems. Enterprise solutions offer greater call management capabilities than consumer options, including features like enhanced security measures, dedicated account managers, and customizable user interfaces.


Mobile Voice over IP (VoIP) refers to the ability of a cell phone to make and receive calls via an internet connection rather than by using cellular towers. This can be accomplished through either WiFi or 3G/4G connectivity. While mobile phones have offered some limited features related to VoIP for years, smartphones have made this capability more accessible. They have allowed users to enjoy the same features they would get with a landline phone system at home or office.



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