Advantages & Disadvantages


Advantages & Disadvantages of VoIP

Advantages of VoIP (voice over IP) There are several advantages of VoIP. Voice over IP or VoIP is a technology that enables you to make phone calls over the Internet. It can be very cost-effective, allowing you to make cheap International calls, but there are some disadvantages that you need to keep in mind. Reading through enterprise VoIP reviews is a great way to hear other consumers’ opinions and what they like or don’t like about specific VoIP providers. You can then feel better equipped about better make a decision about choosing the right VoIP provider for your business’s needs.

Advantages of VoIP

Cost savings

One of the main reasons why companies choose VoIP is because it reduces costs significantly compared to traditional telephony services. You don’t have to pay for expensive equipment or long-term contracts with your provider since everything is done through the cloud. This means that you only pay for what you use each month and don’t have any hidden costs or fees associated with using the service.

Voice quality

Another important benefit of VoIP is that it offers excellent voice quality compared to traditional phone lines. Since there is no lag between when someone speaks into their microphone and when they hear themselves on their speakerphone, there is less background noise, and fewer dropped calls than with traditional landlines.


Another advantage of VoIP is that it allows users to take their phones with them wherever they go — even if they travel out of state or overseas! International VoIP providers make long-distance calls in other countries super easy. Because all calls are made over the Internet instead of through wires or cables strung from building to building or office tower, users can make and receive calls anywhere they have access to an internet connection — even while driving down the highway.


VoIP can be scaled up or down as needed without purchasing more hardware. With traditional phone systems, you need to purchase more hardware if you want to add more lines or if you want to switch from analog phones to digital phones. With VoIP, however, you can simply add a few new SIP trunks and associated equipment (like SIP gateways), and you’re good to go.


With VoIP, it’s easy to make changes in your network that would have been difficult or impossible with traditional telephone systems. For example, if you want to change the number of lines in your office or move offices altogether, you’ll still have access to your phone system through a virtual private network (VPN). This means that even if the physical location of your business changes (for example), your phone service will remain exactly the same. You won’t need any new hardware or software because everything will still work just fine over the Internet.


VoIP is easy to integrate into an existing infrastructure because it uses standard protocols like SIP and RTP, which are already used by most Internet-based applications. It is simple to enable VoIP on your existing PBX system by installing an appropriate software module on it or by upgrading your existing PBX system with newer features that support these Top UCaaS Solutions.


Provider Offerings

Another major advantage is the wide variety of Top 10 VoIP Providers available to choose from. You can sign up with any one of them, meaning there's no need to lock yourself into one provider for years. Suppose your preferred provider offers poor customer service or goes out of business altogether. In that case, you can simply switch to another provider instead of being stuck with an old contract for years.

Disadvantages of VoIP

Voice over IP or VoIP is a technology that enables you to make phone calls over the Internet. It can be very cost-effective, allowing you to make cheap International calls, but there are some disadvantages that you need to keep in mind.

Relies on an internet connection

The first major disadvantage of VoIP is that it relies on an internet connection. If your internet connection goes down, then you won't be able to make any calls. This can be very problematic in areas where there is no reliable internet connection or only a limited amount of bandwidth available for use.

Human Error

Human error is one of the biggest disadvantages of VoIP technology. When someone dials a number, it is possible for human error to occur at any point in the process, from the time a person enters the number into his or her phone until it reaches its intended destination. This can be very dangerous if there is an emergency, as it could result in an incorrect address being provided or, even worse, an incorrect address being given out for a different emergency altogether.

Bandwidth hogs

VoIP services require large amounts of bandwidth to operate properly, which can cause problems when many users try to access them simultaneously. Many companies have found that they need to upgrade their infrastructure in order to accommodate their employees using VoIP phones exclusively instead of traditional landlines because the bandwidth requirements are much higher than with traditional phones.

Less Secure Than Traditional Phone Lines

Another disadvantage of VoIP is that they are less secure than traditional phone lines. This means that anyone with access to your network can listen in on your conversations if they have the right equipment and know how to do so. If you're using VoIP within your business and want confidentiality for sensitive information, then this may not be a good option for you.

Some VoIP services are harder to configure

While it's true that VoIP is an easier system to set up and use, there are some downsides. Because the service is still new, you may run into problems with some of your hardware or software. Also, if you're not careful when choosing a VoIP provider, it could be hard to port your phone number or get customer support if something goes wrong.

Power outage. No call forwarding to other phone numbers

Suppose your VoIP service relies on your broadband Internet connection. In that case, you must have a backup power source in case of an electrical outage — such as a generator or battery backup system for your router or modem. If there's no power, then you won't be able to make any calls using your VoIP service until the power comes back online and is restored by the utility company. Some VoIP services do offer an emergency 911 service that allows users to dial 911 even when their Internet connection goes down, but this can be unreliable at times because these calls aren't routed through traditional telephone networks as they would be with traditional landlines.


66 Broklyn Street, New York



Open Hours:

Mon-Sat: 9am - 6pm